
How long have you been in business?

Do you carry Professional Liability Insurance (similar to malpractice insurance)?

Do you have a physical office; are you just operating in cyberspace from a post office box?

Are you licensed to operate by your state?

Are you available and qualified for testimony if I need to litigate?

Are you capable to testify on my behalf if I need to litigate?

Do you supply disclosure forms for my applicant?

How do I know that your reports are legally compliant with the FCRA?

Can I talk to someone about questions that I have, or are you just a web site?