Background Check Report Dispute | Pre Employment Background Checks by HireSafe

Background Screening Candidates Information

The employer who requested the report cannot change the report information.
Information in your report comes directly from public records.
If the public record is incorrect, we cannot change this, and you will need to contact the public agency.

If you wish to dispute the report or have other questions for us, please review the information below and follow the necessary steps!

Candidate information for background check reports

To perform an employment background check report, we obtain information from public records. If you believe that the public record is incorrect, you will need to contact the public agency to seek a correction, since we cannot correct this for you.

If you believe that our background check report incorrectly states what the public records show or that our report incorrectly states anything other than a public record, you can have us re-investigate our report by filling out and returning our Dispute Resolution form below or by contacting our Consumer Relations Department by telephone at (888) 252-5561 or by fax at (916) 226-2552.

Our mailing address is:

HireSafe
P.O. Box 945
Rancho Murieta, CA 95683

Alternately, you may wish to contact Equifax by email at: TWNResellerDispute@equifax.com

We do not make decisions for anyone; we only report our findings that agree with compliance laws. For example, we will not make hiring decisions for our clients. You will need to contact the person who used the report if you believe that a report we provided is correct but disagree with the hiring decision being made based on it.

Required steps for submitting a report dispute

Before submitting a dispute, you should review a current copy of your HireSafe report (less than 60 days old) containing the information that you would like to dispute.

So that HireSafe can process your request promptly, please gather all pertinent information regarding your dispute before submission. This helps ensure that you are disputing information currently maintained by HireSafe. If you do not have a current copy of the report, please complete the report request form available for download at the bottom of the page or by contacting our Consumer Relations team at (888) 252-5561.

HireSafe will provide the results of the reinvestigation to the current address you provided via US Mail or online if available. According to the FCRA, the dispute reinvestigation process may take up to 30 days from the date HireSafe receives your completed Dispute Resolution form. If you have any questions regarding this form or process, contact our Consumer Relations Department at (888) 252-5561. If HireSafe determines additional information is needed to process your dispute, HireSafe will attempt to contact you using the contact information that you provide.

To quickly process your request, please review all the instructions below, provide all the information requested, and then submit this form to HireSafe. You should also review the document A Summary of Your Rights Under the Fair Credit Reporting Act, which will further explain your rights.

HireSafe Online Candidate Dispute Form

Online HireSafe Background Check Dispute
Was your background check performed by HireSafe?*
- Yes
- No
- Not Sure
Consumer’s Certification and Authorization*
- The Fair Credit Reporting Act provides criminal and civil penalties for persons improperly obtaining consumer report information from consumer reporting agencies such as HireSafe. Pursuant to the Fair Credit Reporting Act and other applicable laws, I authorize HireSafe to provide me with the information it currently possesses pertaining to me – as specifically designated in this Form. By submitting this Form, I certify to HireSafe that: (i) I am the consumer identified in Part II of this Form; (ii) all information provided herein is complete and accurate; (iii) prior to signing this Form I was given an opportunity to ask questions and to have those questions answered to my satisfaction; and (iv) I understand I may be subject to criminal and civil fines and penalties if any of the information provided herein is false or misleading.
What prompted you to submit this request?*
- I would like to review the reports pertaining to me.
- I was informed of possible adverse information from a potential employer.
Please provide employer name
HireSafe Request ID (if available):
General Information
First Name*
Middle Initial/Name
Last Name*
Suffix
Other names used
SSN (Last 4 Digits)*
Date of Birth*
MM slash DD slash YYYY
Current Address (If less than 6 months at current address, please provide a previous address)
Number*
Street Name*
Apt/Building
City*
State
Zip Code
Contact Information
Daytime Phone*
Alternate Phone
Best time to call?
Email Address*
Confirm Email Address*
Phone
This field is for validation purposes and should be left unchanged.

Background Screening Candidates Information

Candidate information for background check reports

Required steps for submitting a report dispute

HireSafe Online Candidate Dispute Form

Online HireSafe Background Check Dispute

General Information

Current Address (If less than 6 months at current address, please provide a previous address)

Contact Information

Talk with a Screening Specialist!